The Wax Blog

I had a conversation with a fairly well-known mystery writer a few weeks ago talking about using social media to promote his newest book. His question to me was “Is anybody REALLY reading all these blogs?”

So when the topic of this #letsblogoff came up I thought it was a timely one. The answer I believe is that all blogs serve a purpose – but not necessarily the SAME purpose. I think of news sites like the Huffington Post and it’s obvious they serve the purpose of media 2.0. Many blogs, like this one for example, help draw attention to a particular company or service provider.  Some blogs provide a source of income and employment along with valuable content. (Think of Copyblogger) Others give voice to a community of like-minded people who may not necessarily be heard normally, like the Fatosphere And many are simply public diaries, fulfilling the need to express emotions and communicate whatever it is that writer is experiencing. Matt Logelin is a poignant example of one man who poured his grief and heart out online, finding solace and comfort in the process.

Many bloggers start writing with one purpose, or because they simply were told they ‘should’…and later on find the real purpose behind their blog and find the true inspiration to continue. There are others that never find their purpose and those blogs die quickly.

So do blogs really matter? As long as they serve a purpose…to the writer or the readers…then of course they do. And I ask you…What’s the purpose of YOUR blog?

Read what the other participants in this #letsblogoff think!

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I’m a little tired of hearing about the wonders of social media and the stunning achievements of the PR 2.0 world. Anybody who’s ever done the hard work of promoting in online video knows that for every thousand views, you’ve got a ton of leg work. Those “Susan Boyle” moments just don’t come around that often.

I may get called a Luddite for this, but there simply isn’t a better public relations tactic than the good old-fashioned STUNT. Jay Conrad Levinson may have coined the term ‘guerilla marketing’ to try to make it seem like a fresh concept, but ever since the first beauty pageant to find Miss Dove soap, creative stunts and promotions have made the difference for brands. And by combining those stunts with the power of online promotion, you’ve got a wicked good strategy.  What better example than the Old Spice campaign…many would say this was a red hot viral campaign but really, it was a clever promotional idea launched with an ad campaign, but fueled by strategic use of Twitter and YouTube to make it seem current and new. That’s the beauty of integrated marketing.

Most people think big promotions have to cost quite a bit of money, but really it just takes a creative idea. London-based Taylor Herring Public Relations is arguably one of the best agencies in the world at truly creative, unusual promotions. Taylor Herring provides public relations for events like movie premiers and television shows, as well as  PR for major brands like Honda and Google. But what they, and their online division also do very well, is create unusual experiences for their audiences that might be eyebrow-raising, but still fit the image of the brand. And although they are the people that created the world’s first ‘live’ TV commercial, the campaign that got my attention was one they did for a comedy channel’s stand-up season on UK television. Instead of something huge, they thought up the idea of simply finding the world’s oldest jokes and created a “Historical Humour Study” including the oldest jokes and one liners. Complete with a resident professorial expert, the idea was contained in a simple press release. Yet it was so unique, the agency garnered millions of impressions for its client. (You can read the entire case study on the Taylor Herring site here)

Here are a few simple tips that you should follow when planning your own ‘stunt’: (more…)

I love it when experts like Chris Brogan says there’s no such thing as a ‘social media expert’ because I’ve always said there’s no such thing as a ‘marketing expert’ either. Or a “public relations expert” for that matter. You might be the most educated, the most experienced ‘expert’ but there’s no way to predict the exact combination of competitive, online, media, and economic environments facing a particular brand, company or author. So when you go about setting your goals, remember that you are probably the best ‘expert’ when it comes to your company and it’s virtually impossible to compare your own results to others…especially where social media is concerned. What other medium is changing as rapidly as this one?

When I help companies set goals for social media I try to get them to identify three different types of goals: 1) quantitative, 2) qualitative, and 3) a special set of goals that you might consider the equivalent of winning the social media lottery. Let’s start with quantitative goals, since those are sometimes the easiest. It would be great if you could comment with examples of some of your goals as well, just to give us an idea of what everyone is shooting for.
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This is the second post on Building an Actionable Social Media plan. Refer to the first one if you need a refresher on why we’re doing this.

When people or businesses start engaging in social media they often focus on goals or ROI. But in order to direct your content, you must first identify the business drivers behind your social media activities. If you think of your plan in terms of the 5W’s (who, what, where, when, why) then business drivers are the WHY. I like InvestorWords definition of a business driver which is “A factor that contributes to the growth of a particular business.”

Maybe you haven’t thought of this perspective…I know for me it’s an abstract concept. After all, in small business we’re much more real time and it’s usually more about cash flow than strategy, at least for me. I like to put drivers in three categories when I do plans: Primary, Relevant and Secondary.  You’ll find that unexpected benefits of social media may arise as the campaign continues. Also, there may be lack of impact in defined business drivers. The business drivers should be reviewed and revised based on ongoing activity and results and you may be surprised where social media makes the most impact. It’s different for every business I work with!

So to give you some ideas, first here’s a list of some business drivers for specific industries. Then I’ve got a list of some possible business drivers that are common for social media. Please add yours in the comment section, so we can get a good list going! (more…)

by Susan Long

More than two thirds of businesses have never even considered whether or not they own their market position,  and plenty of those are doing just fine.  So when it is essential to really grab your slice of the market, declare it yours and defend it? Here are a few reasons when considering your market position may be crucial to your success. (more…)