The Wax Blog

By Beth Graddon-Hodgson

Once you’ve chosen a focal point for your blog – your vague subject area on what you’ll focus upon, the next step is to start making more specific decisions about the writing style. When writing each blog post you can make them personal or topical – or any combination of the two. In order to get a feel for what might work best for your blog, I’m going to provide you with some basic guidelines about what each of those categories mean. With this post, the focus will be upon personal business blogs. A second related article next week will discuss topical blog posts. (more…)

I was sitting here wondering when a marketing person was going answer my email (from two days ago) when it occurred to me that  traditionalists will have to add a sense of urgency to their worklife in order to survive. I came out of sales where response to request timing was everything. But when I started working with other publicists and marketing folks I realized that isn’t always the norm. Okay I understand when you’re working with books that get released 6-8 months after you’ve sent the galleys out for review. Or when you’re developing brand images with focus groups, etc. All those things move at a snail’s pace (at least to me).

A sense of urgency in response can no longer be reserved to the daily print reporters and local TV folks, or for breaking news. Folks, we’re living in an extemporaneous, real-time conversation world now. Getting back to someone three days later -or never- isn’t gonna cut it. I work with quite a few partners in what I do, whether it’s web design, marketing, writers, etc. Guess what – the blogger that answers my email or tweet the same day I send it is going to get my business. The one that answers me within an hour – they will always move to the top of the heap. And I think my clients feel the same way, and have felt that way long before the social media “engagement” craze started.

Look, I’m not asking you sew a Blackberry into your bra. But the days of taking days to answer messages are over. And the traditionalist publicists and marketing folks better learn that or they might end up like poor Goose.

I am a huge fan of Problogger . The latest post has some of the best writing advice I’ve seen for blogs. Here’s a recap of the 8 tips, but be sure to read the entire article. (more…)

Bart the Dumpster Dog

I realized right away that @bartthedog was gaining followers at a much faster rate than @waxgirl333 , my twitter handle. Not to mention the fact that he has more than ten times the number of Facebook fans for his Bart the Dumpster Dog fan page. Neither of us are megastars in the social media stratosphere (yet!) but I thought taking a look at how @bartthedog pays attention to his social media might give you an idea of how he’s added more than 3000 followers in such a short time – with very little effort.

1. Bart has a GREAT back story. Not everyone can say they were rescued starving and frozen from a dumpster on an Indian reservation.

2. Bart has a unique and consistent voice. This is probably because I have anthropomorphized Bart and his brother for the past three years to such an extent that I’m fairly fluent in Dog.  His followers call him “cutey” and “sweetie” and “lovey” so I guess it doesn’t matter that he’s over 90 pounds – his voice is crystal clear to them.

3. The dog lover niche, particularly for rescued dogs, is really strong, if not zealous. I told a car dealer once that if he supported his local humane society in a big way he’d have more customers than he could handle and I was right. One woman drove from South Dakota to Minnesota to buy a car from the guy – for helping rescued animals.

4. Bart’s not selling anything. He’s just a friendly guy that sends out tweets about interesting dogs for adoption on petfinder, cool doggy news and stuff he’s been doing lately.  He’s also very good at RT’ing information for animal rescue groups, so there’s a certain altruistic side to the boy.

5. Finally, Bart is always positive and never controversial. He doesn’t take sides and has no politics.

I started Bart’s accounts as a way to test some of the programs and apps for Twitter and Facebook, not to grow his profile.  Before long he’ll be writing a book and signing pawtographs.

Since I’m working the Minneapolis Boat Show this week I thought it would be appropriate to share my top tips for getting great public relations for any event. Although they all might not be as big as this one, events work well for traditional broadcast and print pitches. But there’s definitely a trick to it – here are some things that work for me. (more…)

There are a lot of business owners that despise marketing as much as some people despise working out. Just like going to the gym, it’s easier to stay on track if you’ve got a someone you’re accountable to. Some business owners use groups on social media sites like LinkedIn to ask questions and find guidance but I think it’s important to have a live person you know that can be a sounding board for your marketing activities. There are tons of great networking groups where you can find potential contacts. Here’s a list of some of the small business social networks you can tap into locally to help find your marketing workout buddy. (more…)

There are so many books out there for business owners on how to do your own marketing and/or public relations. Frankly most of them say the same thing – know the reporter, don’t be too salesy, etc. Here are my top five picks – not only are these books current, they go into real tactics that you can use right away. I think if you read these books, whether you’re a  small business owner, author, entrepreneur…. you can  start promoting or upgrade what you’re already doing and get some results fast.

1. Obviously social media  is one of the best (and cost-effective) ways to promote your business, service, book, whatever.  The definitive manual (and New York Times bestseller) on the subject is Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust by Chris Brogan and Julien Smith. Smith and Brogan describe not only HOW to use social media, but WHY you want to use it and most importantly, how to measure your success.  The book covers the basics of social media so a newbie can learn but also dives into the more sophisticated aspects of the medium (more…)

We’ve got a gossip columnist here in Minneapolis who  trashed me (in print AND on air no less) after which one of my clients called me and quoted George Plimpton – bad press is like bad breath, it’s better than no breath at all.

But is that really true? Since we were talking about bad publicists last week I thought I’d add my two cents on this topic. Most of us think of bad press as press where we are mentioned in a bad light. It’s really more than that and for PR 2.0 bad press can linger a long, long time. As I mentioned earlier, placements that make no sense are worthless for a brand. To me that’s bad press – my client paid for my time to make that placement so it’s money thrown down the drain. Remember every single mention can live forever online – in my book you have to avoid bad press like the plague.

So what exactly do I consider bad press? Here’s my list but feel free to add more. (more…)

I talk a lot about the need for the right “mix” when you promote your product, business, book, whatever it is – engaging in social media is no different. To get a good result you have to find the recipe that’s 100% ALL YOURS. But just like the hard-to-bake souffle, there are some ingredients I’ve seen in of the work of ALL successful social media contributors.   Here are the components I believe you should always use for your  social media recipe…and some of experts who cook it up just right. Feel free to add your favorite folks – let’s get a good list going! (more…)

I  found a company willing to share a true, B2B social media case study complete with strategy, tactics, and heavens to betsy, they even measured it!  As I perused my newly invigorated LinkedIn account I discovered Ed Loessi CMO and Chief Strategy officer for Boston-based RapidInfluence, a consulting company that focuses on the implementation of strategic plans. (Boy does every company need this!!) RapidInfluence embarked this year on a social media strategy and not only successfully implemented their strategy, they’ve documented it on their blog

Ed has kindly allowed me to re-blog their social media post here on the Wax blog – but I would strongly recommend you read the full blog on the RapidInfluence site here to view all the graphics and visit more links.  Please add comments with suggestions you might have for RapidInfluence on new things they might do or things that have worked for your firm. We’re all going to be learning new stuff forever in this world!

From the  RapidInfluence Blog, October 6, 2009 (more…)