The Wax Blog

I am a huge fan of Problogger . The latest post has some of the best writing advice I’ve seen for blogs. Here’s a recap of the 8 tips, but be sure to read the entire article. (Plus I get to practice using my new Special Text Box plugin)

Write to a specific person. Doesn’t have to be a real person, just has to be a specific person. Think of it like this. You wouldn’t write the same way to your best friend Peggy as you would to your Grandma Dot. You wouldn’t write the same way to your neighbor Jim Hanson as you would to your brother Fletch. Get specific about who you’re writing to and get on with it.

Write the way you talk. I’m not saying go all crazy and use a bunch of street slang and shorthand. But if you can’t read it out loud without stumbling and tripping everywhere then it’s probably not written in the same way you speak. Fix it.

Use simple language. Most people on the web have a grade school reading level. A handful will be at college level. Very few will be beyond that, so save that particular style of writing for the text books. Keep your writing simple and easily understandable, and it makes it easier for people to relate.

Tell a story, make it funny. Or heartwarming. Or motivating. Or some other suitably rousing emotion. The point is, stories engage and when you pair it with emotional triggers… you’ve got a winner!

Relate to your readers. Use words and language that lets them know you understand where they’re coming from and that you’re just as human as they are. They really like that. It’s when they start thinking you’re an alien that you should probably start to worry a little. Just a little.

Make it easy to read. Big fat paragraphs with long run on sentences send your readers screaming to people who DO know how to write properly. Break it up, use bullets, use subheads, even use occasional pictures to help break it up and engage your reader more.

Sleep on it. Don’t publish something at midnight, it’s a sure bet you’re slap happy and exhausted and that 10 mile long article on social prosperity is nowhere NEAR to being as compelling and engaging as you are currently deluding yourself into believing.

Finally, enjoy it! Write about what fascinates you. What you’re passionate about. Write about what you love. When you write about things that are important to you, it becomes clear to readers with every single new word they read, that what you’re saying is important to you. Therefore it becomes important to them!

Bart the Dumpster Dog

I realized right away that @bartthedog was gaining followers at a much faster rate than @waxgirl333 , my twitter handle. Not to mention the fact that he has more than ten times the number of Facebook fans for his Bart the Dumpster Dog fan page. Neither of us are megastars in the social media stratosphere (yet!) but I thought taking a look at how @bartthedog pays attention to his social media might give you an idea of how he’s added more than 3000 followers in such a short time – with very little effort.

1. Bart has a GREAT back story. Not everyone can say they were rescued starving and frozen from a dumpster on an Indian reservation.

2. Bart has a unique and consistent voice. This is probably because I have anthropomorphized Bart and his brother for the past three years to such an extent that I’m fairly fluent in Dog.  His followers call him “cutey” and “sweetie” and “lovey” so I guess it doesn’t matter that he’s over 90 pounds – his voice is crystal clear to them.

3. The dog lover niche, particularly for rescued dogs, is really strong, if not zealous. I told a car dealer once that if he supported his local humane society in a big way he’d have more customers than he could handle and I was right. One woman drove from South Dakota to Minnesota to buy a car from the guy – for helping rescued animals.

4. Bart’s not selling anything. He’s just a friendly guy that sends out tweets about interesting dogs for adoption on petfinder, cool doggy news and stuff he’s been doing lately.  He’s also very good at RT’ing information for animal rescue groups, so there’s a certain altruistic side to the boy.

5. Finally, Bart is always positive and never controversial. He doesn’t take sides and has no politics.

I started Bart’s accounts as a way to test some of the programs and apps for Twitter and Facebook, not to grow his profile.  Before long he’ll be writing a book and signing pawtographs.

Since I’m working the Minneapolis Boat Show this week I thought it would be appropriate to share my top tips for getting great public relations for any event. Although they all might not be as big as this one, events work well for traditional broadcast and print pitches. But there’s definitely a trick to it – here are some things that work for me. (more…)

There are a lot of business owners that despise marketing as much as some people despise working out. Just like going to the gym, it’s easier to stay on track if you’ve got a someone you’re accountable to. Some business owners use groups on social media sites like LinkedIn to ask questions and find guidance but I think it’s important to have a live person you know that can be a sounding board for your marketing activities. There are tons of great networking groups where you can find potential contacts. Here’s a list of some of the small business social networks you can tap into locally to help find your marketing workout buddy. (more…)

There are so many books out there for business owners on how to do your own marketing and/or public relations. Frankly most of them say the same thing – know the reporter, don’t be too salesy, etc. Here are my top five picks – not only are these books current, they go into real tactics that you can use right away. I think if you read these books, whether you’re a  small business owner, author, entrepreneur…. you can  start promoting or upgrade what you’re already doing and get some results fast.

1. Obviously social media  is one of the best (and cost-effective) ways to promote your business, service, book, whatever.  The definitive manual (and New York Times bestseller) on the subject is Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust by Chris Brogan and Julien Smith. Smith and Brogan describe not only HOW to use social media, but WHY you want to use it and most importantly, how to measure your success.  The book covers the basics of social media so a newbie can learn but also dives into the more sophisticated aspects of the medium (more…)

We’ve got a gossip columnist here in Minneapolis who  trashed me (in print AND on air no less) after which one of my clients called me and quoted George Plimpton – bad press is like bad breath, it’s better than no breath at all.

But is that really true? Since we were talking about bad publicists last week I thought I’d add my two cents on this topic. Most of us think of bad press as press where we are mentioned in a bad light. It’s really more than that and for PR 2.0 bad press can linger a long, long time. As I mentioned earlier, placements that make no sense are worthless for a brand. To me that’s bad press – my client paid for my time to make that placement so it’s money thrown down the drain. Remember every single mention can live forever online – in my book you have to avoid bad press like the plague.

So what exactly do I consider bad press? Here’s my list but feel free to add more. (more…)

I talk a lot about the need for the right “mix” when you promote your product, business, book, whatever it is – engaging in social media is no different. To get a good result you have to find the recipe that’s 100% ALL YOURS. But just like the hard-to-bake souffle, there are some ingredients I’ve seen in of the work of ALL successful social media contributors.   Here are the components I believe you should always use for your  social media recipe…and some of experts who cook it up just right. Feel free to add your favorite folks – let’s get a good list going! (more…)

I  found a company willing to share a true, B2B social media case study complete with strategy, tactics, and heavens to betsy, they even measured it!  As I perused my newly invigorated LinkedIn account I discovered Ed Loessi CMO and Chief Strategy officer for Boston-based RapidInfluence, a consulting company that focuses on the implementation of strategic plans. (Boy does every company need this!!) RapidInfluence embarked this year on a social media strategy and not only successfully implemented their strategy, they’ve documented it on their blog

Ed has kindly allowed me to re-blog their social media post here on the Wax blog – but I would strongly recommend you read the full blog on the RapidInfluence site here to view all the graphics and visit more links.  Please add comments with suggestions you might have for RapidInfluence on new things they might do or things that have worked for your firm. We’re all going to be learning new stuff forever in this world!

From the  RapidInfluence Blog, October 6, 2009 (more…)

Since we all just had a good time talking about what NOT to do on LinkedIn I thought I’d post some things you SHOULD do. LinkedIn, according to Mashable just surpassed 50 million users. Although it’s clearly not the sexiest of social networks (the media loves them some Facebook and Twitter) LinkedIn is incredibly valuable, especially for the B2B set.  You can definitely market your business but remember – you’re building relationships one to one. That means there are no shortcuts.

These are things that are working for me but I would love to hear any cool ways you’re using LinkedIn successfully. Remember,  there are no experts in social media just the intellectual capital of the collective. (Seriously I just made that up ) (more…)

I got a message on LinkedIn today that pretty much shows what you should never, ever do on LinkedIn – or on any social media. Before you read it consider this:

1. I have over 500 contacts on LinkedIn -( if you want to link to me click here but let me know it’s cuz you read the blog)

2. I’m an active member of many groups on LinkedIn

2. I have never met this guy

We can learn more from these kinds of posts than any tip post I might do. Add a comment and tell me why YOU think this is bad – would you buy from this guy’s company (or him?) How much damage do you think he’s done, assuming he spammed this everywhere?

Here’s the email text…of course I’ve deleted his name and company.

Dear Bonnie:
I’m LinkedIn! Are You? I took the plunge and joined LinkedIn. I’m not certain if you already have a profile on LinkedIn, or if you are even using LinkedIn, but if you are, I’d like to take this opportunity and add you to my professional network.

If you’re not already using LinkedIn, what are you waiting for? Relationships Matter! Your professional relationships are key to your professional success. LinkedIn strengthens and extends your existing network of trusted contacts.

LinkedIn is an online network of more than 25 million experienced professionals from around the world, representing 150 industries.

Thanks for your consideration!

Thank You,