The Wax Blog

I’m a little tired of hearing about the wonders of social media and the stunning achievements of the PR 2.0 world. Anybody who’s ever done the hard work of promoting in online video knows that for every thousand views, you’ve got a ton of leg work. Those “Susan Boyle” moments just don’t come around that often.

I may get called a Luddite for this, but there simply isn’t a better public relations tactic than the good old-fashioned STUNT. Jay Conrad Levinson may have coined the term ‘guerilla marketing’ to try to make it seem like a fresh concept, but ever since the first beauty pageant to find Miss Dove soap, creative stunts and promotions have made the difference for brands. And by combining those stunts with the power of online promotion, you’ve got a wicked good strategy.  What better example than the Old Spice campaign…many would say this was a red hot viral campaign but really, it was a clever promotional idea launched with an ad campaign, but fueled by strategic use of Twitter and YouTube to make it seem current and new. That’s the beauty of integrated marketing.

Most people think big promotions have to cost quite a bit of money, but really it just takes a creative idea. London-based Taylor Herring Public Relations is arguably one of the best agencies in the world at truly creative, unusual promotions. Taylor Herring provides public relations for events like movie premiers and television shows, as well as  PR for major brands like Honda and Google. But what they, and their online division also do very well, is create unusual experiences for their audiences that might be eyebrow-raising, but still fit the image of the brand. And although they are the people that created the world’s first ‘live’ TV commercial, the campaign that got my attention was one they did for a comedy channel’s stand-up season on UK television. Instead of something huge, they thought up the idea of simply finding the world’s oldest jokes and created a “Historical Humour Study” including the oldest jokes and one liners. Complete with a resident professorial expert, the idea was contained in a simple press release. Yet it was so unique, the agency garnered millions of impressions for its client. (You can read the entire case study on the Taylor Herring site here)

Here are a few simple tips that you should follow when planning your own ’stunt’: (more…)

I love it when experts like Chris Brogan says there’s no such thing as a ’social media expert’ because I’ve always said there’s no such thing as a ‘marketing expert’ either. Or a “public relations expert” for that matter. You might be the most educated, the most experienced ‘expert’ but there’s no way to predict the exact combination of competitive, online, media, and economic environments facing a particular brand, company or author. So when you go about setting your goals, remember that you are probably the best ‘expert’ when it comes to your company and it’s virtually impossible to compare your own results to others…especially where social media is concerned. What other medium is changing as rapidly as this one?

When I help companies set goals for social media I try to get them to identify three different types of goals: 1) quantitative, 2) qualitative, and 3) a special set of goals that you might consider the equivalent of winning the social media lottery. Let’s start with quantitative goals, since those are sometimes the easiest. It would be great if you could comment with examples of some of your goals as well, just to give us an idea of what everyone is shooting for.
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This is the second post on Building an Actionable Social Media plan. Refer to the first one if you need a refresher on why we’re doing this.

When people or businesses start engaging in social media they often focus on goals or ROI. But in order to direct your content, you must first identify the business drivers behind your social media activities. If you think of your plan in terms of the 5W’s (who, what, where, when, why) then business drivers are the WHY. I like InvestorWords definition of a business driver which is “A factor that contributes to the growth of a particular business.”

Maybe you haven’t thought of this perspective…I know for me it’s an abstract concept. After all, in small business we’re much more real time and it’s usually more about cash flow than strategy, at least for me. I like to put drivers in three categories when I do plans: Primary, Relevant and Secondary.  You’ll find that unexpected benefits of social media may arise as the campaign continues. Also, there may be lack of impact in defined business drivers. The business drivers should be reviewed and revised based on ongoing activity and results and you may be surprised where social media makes the most impact. It’s different for every business I work with!

So to give you some ideas, first here’s a list of some business drivers for specific industries. Then I’ve got a list of some possible business drivers that are common for social media. Please add yours in the comment section, so we can get a good list going! (more…)

by Susan Long

More than two thirds of businesses have never even considered whether or not they own their market position,  and plenty of those are doing just fine.  So when it is essential to really grab your slice of the market, declare it yours and defend it? Here are a few reasons when considering your market position may be crucial to your success. (more…)

Courtesy UK Daily Mail

I know for a fact Melania does it for him every morning.

By Beth Graddon-Hodgson

In last week’s post, I gave you a little bit of insight to help you use your intuition and determine how to respond you comments on your business blog, based on what you think each commenter wants to hear. This week, we’re delving a bit deeper into the really juicy stuff; writing blog posts that are sure to get people commenting and I’ll reveal one of my big secrets about handling comments. (more…)

After such strong comments on my post about corporate digital footprints, I got a REAL expert to weigh in on monitoring your online reputation. Here are Kevin Kaiser’s thoughts – Kevin is the founder of Startup Biz Blog an up and coming small business blog with some really smart advice. Stay tuned as I kick off my new series on writing an actionable social media plan next Monday.

After all of the energy you’ve put into creating your company, don’t let it get lost in the giant tangle of the world wide web. Managing your online reputation so that people get the correct picture of your company right off the bat is more important now than ever. (more…)

by Beth Graddon-Hodgson

Last week’s post was all about why you should do a little bit of guest blogging to improve business and traffic to your blog. This week, it’s time to switch things up a little and focus on why you should host guest bloggers on your own site.

There are a number of things to consider, and a lot of it stems back to the idea of good blogging karma that we’re so fond of around here. “Trading” guest posts creates a bit of a give and take with other bloggers, demonstrating you’re not just taking advantage of the exposure that they can give you when you guest blog for them; but that you’re willing to offer them the same. It’s only an indirect self-serving method since it helps your reputation, but there are other reasons as well to host guest bloggers that will bring quick benefits, and all for little to no effort of your own. (more…)

According to Free Dictionary the definition of karma is the total effect of a person’s actions and conduct during the successive phases of the person’s existence, regarded as determining the person’s destiny. Beth Hodgson’s last post about the boomerang effect – what happens when you get even more traffic by sending it to others from your blog -  stirred up some comments about how karma works in the blogosphere. (Thanks Jorgen for kicking that discussion off and I’d love to hear YOUR stories too!) It got me thinking about my clients, and how their attitudes and actions affect the kind of PR results they get. Read on to find out how MUCH karma affects results. (more…)

One struggle I have with my clients at times is convincing them that they need to credit sources. Their opposition isn’t because they don’t want to credit the sources that they use, it’s because they’re afraid they’re sending traffic away from their website. It’s a common fear, but that isn’t the reality, at least not exactly. (more…)