The Wax Blog

I was emailing with a virtual colleague of mine about a young media consultant who is known for having thousands upon thousands of Twitter followers. In fact, that’s her primary presence online. We were wondering whether this person’s Twitter stardom would turn into lucrative consulting deals. After all, how much of you intellectual capital can you display in 140 characters? (Those of you who follow me on Twitter during American Idol season might think it actually does the opposite.)

It’s a question that demonstrates how great success in one social media network may not translate to more business for you. And that’s why it’s so important to find the right social media tools to work your campaign, not necessarily the most popular ones.  (If you’d like to know how I feel about many company Facebook pages, you can read my post on that subject here.)

So for the fourth post in this series on writing an actionable social media plan,  instead of thinking about “should we do twitter and facebook” ask yourself, where are my customers engaged in social media? If you’re B2B, it’s probably not on Facebook. If you’re launching a book, what better place to be than Facebook, where you can set up a fan page and tell all your friends about it? Think about your customers, or readers, or whomever you are trying to reach. What are they using right now? Restaurants, bars and other social types of places better get have a presence on  geo-based social media like Yelp and Foursquare. Consultants, I’d suggest having an informative blog that really demonstrates your knowledge of your industry. Whatever you choose, don’t try to be everywhere. Pick a couple of networks that you think you can easily manage and go from there. Just as a quick primer, here is the social media that seems to work well for my clients in different industries: (more…)

As promised in the wonderful Dana Larson’s post on time management, I’m going to fill you in on the rough process I use to manage my own (and Wax Marketing’s) social media accounts. Because I work on social media campaigns for some of my clients, people tend to think it’s really easy stay engaged in my own social media accounts. Unfortunately that’s not the case. Like most people, I either get totally sucked into goofing off on Twitter ( lately it’s @pharm84 who is a bad influence ) or I get so busy on client work I ignore it. But for the most part I have a routine I follow, and tools I use, that seem to work well for me in terms of staying consistent.  I hope it gives you some ideas, and PLEASE – let’s get some good comments going on favorite tools and tips for making social media less overwhelming. (more…)

We might be operating in a new technological paradigm, but the basics still apply when you’re trying to find time to make use of social media. In this post, Dana Larson provides a refresher on some easy ways to make time for online marketing. On Monday, I will share with you the specific tools I use to automate as much of my own social media platform (and my clients) as I can. But first, here’s Dana…

We want to be able to “do it all”, but let’s face it – we don’t have time. You probably don’t even have time to read this blog post, right?  Staying up to date on all the new advances in online marketing is a full-time job in itself. Below I’m listing my top 5 ways to manage my workload. (more…)

I’m straying way off course and off schedule in honor of the 7th anniversary of Wax Marketing – today! My biggest lesson? Dealing with the big GWF – the gut wrenching fear that comes with owning a small business. I don’t think it’s good marketing strategy, or business acumen, or networks that makes or breaks a small business. I think it’s the ability to deal with fear.

The only thing we have to fear is fear itself, right?So the next time you wake up in the middle of the night worried about that big check you need to cover payroll – or  when half your customers decide your service is a “luxury” they can do without – try these and see if they work. Here’s how I’ve learned to deal with GWF  over the past seven years. I hope you’ll add your own fun tips and ways to get around it too! (more…)

I talk a lot about the need for the right “mix” when you promote your product, business, book, whatever it is – engaging in social media is no different. To get a good result you have to find the recipe that’s 100% ALL YOURS. But just like the hard-to-bake souffle, there are some ingredients I’ve seen in of the work of ALL successful social media contributors.   Here are the components I believe you should always use for your  social media recipe…and some of experts who cook it up just right. Feel free to add your favorite folks – let’s get a good list going! (more…)

I  found a company willing to share a true, B2B social media case study complete with strategy, tactics, and heavens to betsy, they even measured it!  As I perused my newly invigorated LinkedIn account I discovered Ed Loessi CMO and Chief Strategy officer for Boston-based RapidInfluence, a consulting company that focuses on the implementation of strategic plans. (Boy does every company need this!!) RapidInfluence embarked this year on a social media strategy and not only successfully implemented their strategy, they’ve documented it on their blog

Ed has kindly allowed me to re-blog their social media post here on the Wax blog – but I would strongly recommend you read the full blog on the RapidInfluence site here to view all the graphics and visit more links.  Please add comments with suggestions you might have for RapidInfluence on new things they might do or things that have worked for your firm. We’re all going to be learning new stuff forever in this world!

From the  RapidInfluence Blog, October 6, 2009 (more…)